# Chargebee: Intermittent 5xx Errors in US and EU Regions

> Chargebee status incident “Intermittent 5xx Errors in US and EU Regions” on 2024-11-23: impact minor (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/chargebee/incidents/qfzwq8hn7lc7
Last updated: 2024-11-23T04:32:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2024-11-23 04:32 UTC · Resolved: 2024-11-23 04:32 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.chargebee.com/incidents/qfzwq8hn7lc7](https://status.chargebee.com/incidents/qfzwq8hn7lc7)
- [Company: Chargebee](https://rewindex.com/company/chargebee.md)

## Timeline of updates

- **resolved** 2024-11-23 04:32 UTC: Between 03:54 and 03:55 UTC, a failover in AWS RDS caused intermittent 5xx errors for a subset of merchants, impacting less than 0.5% of requests in the US and EU regions. The issue has since been resolved, and the system is fully stable. We apologize for any inconvenience this may have caused.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Chargebee, started 2024-11-23 04:32 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/chargebee/incidents/qfzwq8hn7lc7
- Citation: Chargebee, “Intermittent 5xx Errors in US and EU Regions” (2024-11-23 04:32 UTC). Archived by Rewindex: https://rewindex.com/company/chargebee/incidents/qfzwq8hn7lc7 (CC BY 4.0).
- Markdown link: `[Chargebee: Intermittent 5xx Errors in US and EU Regions (2024-11-23)](https://rewindex.com/company/chargebee/incidents/qfzwq8hn7lc7)`


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Canonical: https://rewindex.com/company/chargebee/incidents/qfzwq8hn7lc7 · Markdown: https://rewindex.com/company/chargebee/incidents/qfzwq8hn7lc7.md · JSON: https://rewindex.com/api/v1/companies/chargebee/incidents/qfzwq8hn7lc7 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:24:02.577Z