# Chargebee: Webhook Service Degradation

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-02-19 13:28 UTC · Resolved: 2026-02-19 15:19 UTC · Duration: 1.9 h
- Updates: 3 · Affected components: Webhooks (EU), Webhooks - Webhooks (EU), Webhooks (US), Webhooks - Webhooks (US), Webhooks (AU), Webhooks - Webhooks (AU)
- [Vendor status page: https://stspg.io/kxwp2tf9f2ts](https://stspg.io/kxwp2tf9f2ts)
- [Company: Chargebee](https://rewindex.com/company/chargebee.md)

## Timeline of updates

- **investigating** 2026-02-19 13:28 UTC: We are currently experiencing a delay in webhook delivery for TEST sites. Our team is investigating the cause and will provide updates as soon as we have more information.
- **identified** 2026-02-19 13:36 UTC: The issue has been identified and a fix is being implemented.
- **resolved** 2026-02-19 15:19 UTC: This incident has been resolved.


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Canonical: https://rewindex.com/company/chargebee/incidents/pjq18g884c80 · Markdown: https://rewindex.com/company/chargebee/incidents/pjq18g884c80.md · JSON: https://rewindex.com/api/v1/companies/chargebee/incidents/pjq18g884c80 · Generated 2026-10-18T09:41:22.901Z