# Chargebee: API Service Degradation - EU Region

> Chargebee status incident “API Service Degradation - EU Region” on 2026-10-28: impact major (vendor’s label), 35 min, 3 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/chargebee/incidents/nw2gp4g3pdnw
Last updated: 2026-10-28T10:01:09Z

- Impact (vendor’s label): major
- Status: resolved · edited after publishing
- Started: 2026-10-28 08:22 UTC · Resolved: 2026-10-28 08:56 UTC · Duration: 35 min
- Updates: 3 · Affected components: API - EU
- [Vendor status page: https://status.chargebee.com/incidents/nw2gp4g3pdnw](https://status.chargebee.com/incidents/nw2gp4g3pdnw)
- [Company: Chargebee](https://rewindex.com/company/chargebee.md)

## Timeline of updates

- **investigating** 2026-10-28 08:15 UTC: We are investigating a service interruption affecting our API. We will provide updates as we progress.
- **monitoring** 2026-10-28 08:46 UTC: Services have recovered, and error rates have returned to normal. We are monitoring our systems for ongoing stability.
- **resolved** 2026-10-28 08:56 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2026-10-28 08:22 UTC: [Major incident: API Service Degradation - EU Region](https://rewindex.com/change/i3f35d32978d6fd.md)
- 2026-10-28 08:54 UTC: [Incident updated: API Service Degradation - EU Region](https://rewindex.com/change/rab6390f43dba78.md)
- 2026-10-28 09:04 UTC: [Incident updated: API Service Degradation - EU Region](https://rewindex.com/change/r21bae9bf860c3f.md)


---
Canonical: https://rewindex.com/company/chargebee/incidents/nw2gp4g3pdnw · Markdown: https://rewindex.com/company/chargebee/incidents/nw2gp4g3pdnw.md · JSON: https://rewindex.com/api/v1/companies/chargebee/incidents/nw2gp4g3pdnw · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-10-28T10:01:09.910Z