# Chargebee: Service Interruption Due to Third-Party Service Provider

> Chargebee status incident “Service Interruption Due to Third-Party Service Provider” on 2023-11-16: impact minor (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/chargebee/incidents/nn1dcjs4m1pg
Last updated: 2023-11-16T18:00:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2023-11-16 18:00 UTC · Resolved: 2023-11-16 18:00 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.chargebee.com/incidents/nn1dcjs4m1pg](https://status.chargebee.com/incidents/nn1dcjs4m1pg)
- [Company: Chargebee](https://rewindex.com/company/chargebee.md)

## Timeline of updates

- **resolved** 2023-11-16 18:00 UTC: On November 16, 2023, between 16:59 and 17:01 UTC, one of our systems experienced a service interruption. This disruption was caused by an issue on the AWS platform, which led to an unexpected increase in API failures in the US region. Our technical team promptly identified the cause of the problem as an external issue on the AWS platform and took immediate steps to address it. We apologize for any inconvenience this may have caused.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Chargebee, started 2023-11-16 18:00 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/chargebee/incidents/nn1dcjs4m1pg
- Citation: Chargebee, “Service Interruption Due to Third-Party Service Provider” (2023-11-16 18:00 UTC). Archived by Rewindex: https://rewindex.com/company/chargebee/incidents/nn1dcjs4m1pg (CC BY 4.0).
- Markdown link: `[Chargebee: Service Interruption Due to Third-Party Service Provider (2023-11-16)](https://rewindex.com/company/chargebee/incidents/nn1dcjs4m1pg)`


---
Canonical: https://rewindex.com/company/chargebee/incidents/nn1dcjs4m1pg · Markdown: https://rewindex.com/company/chargebee/incidents/nn1dcjs4m1pg.md · JSON: https://rewindex.com/api/v1/companies/chargebee/incidents/nn1dcjs4m1pg · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:56:46.478Z