# Chargebee: DNS Resolution Issues with Revrec domain

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2023-10-19 11:30 UTC · Resolved: 2023-10-19 15:30 UTC · Duration: 4.0 h
- Updates: 1
- [Vendor status page: https://status.chargebee.com/incidents/m077vl89q06c](https://status.chargebee.com/incidents/m077vl89q06c)
- [Company: Chargebee](https://rewindex.com/company/chargebee.md)

## Timeline of updates

- **resolved** 2023-10-19 15:30 UTC: We are pleased to inform you that the issue affecting our rev-lock.com domain, which caused disruptions in our services due to an AWS-related incident, has been successfully resolved. Our technical team has worked diligently to rectify the situation, and we are now back to normal operations. We value your business and the trust you place in us. Thank you for your continued support as we strive to provide you with the best service possible.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/chargebee/incidents/m077vl89q06c · Markdown: https://rewindex.com/company/chargebee/incidents/m077vl89q06c.md · JSON: https://rewindex.com/api/v1/companies/chargebee/incidents/m077vl89q06c · Generated 2026-10-18T10:33:53.079Z