# Chargebee: UK VAT Validation Service Disruption

- Impact (vendor’s label): major
- Status: resolved
- Started: 2025-02-18 08:53 UTC · Resolved: 2025-03-19 13:24 UTC · Duration: 29 d
- Updates: 1
- [Vendor status page: https://status.chargebee.com/incidents/lfq8d2ms2nwr](https://status.chargebee.com/incidents/lfq8d2ms2nwr)
- [Company: Chargebee](https://rewindex.com/company/chargebee.md)

## Timeline of updates

- **resolved** 2025-03-19 13:24 UTC: HMRC has approved our production account, and we have re-enabled the UK VAT validation service in Chargebee. The VAT validation is now functioning as expected. Thank you for your patience while we worked through this issue. If you have any questions, please refer to our support documentation or reach out to our support team. More details: https://www.chargebee.com/docs/2.0/uk-vat.html\#uk-vat-validation\_when-uk-vat-validation-service-is-down

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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