# Chargebee: Revenue Story Dashboard Sync Issues

> Chargebee status incident “Revenue Story Dashboard Sync Issues” on 2023-10-18: impact minor (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/chargebee/incidents/kr55y43txhf6
Last updated: 2023-10-18T05:00:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2023-10-18 05:00 UTC · Resolved: 2023-10-18 05:00 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.chargebee.com/incidents/kr55y43txhf6](https://status.chargebee.com/incidents/kr55y43txhf6)
- [Company: Chargebee](https://rewindex.com/company/chargebee.md)

## Timeline of updates

- **resolved** 2023-10-18 05:00 UTC: We identified a problem with the synchronization of data in the Revenue Story metrics. Due to this issue, customers were unable to access their recent data in the CB home dashboard and revenue story application. After investigating the issue, we found that the root cause was a high volume of traffic that caused a synchronization delay. Our technical teams have promptly addressed the issue, and the metrics are now updated with the correct data. We sincerely apologize for any inconvenience or disruption this issue may have caused.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Chargebee, started 2023-10-18 05:00 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/chargebee/incidents/kr55y43txhf6
- Citation: Chargebee, “Revenue Story Dashboard Sync Issues” (2023-10-18 05:00 UTC). Archived by Rewindex: https://rewindex.com/company/chargebee/incidents/kr55y43txhf6 (CC BY 4.0).
- Markdown link: `[Chargebee: Revenue Story Dashboard Sync Issues (2023-10-18)](https://rewindex.com/company/chargebee/incidents/kr55y43txhf6)`


---
Canonical: https://rewindex.com/company/chargebee/incidents/kr55y43txhf6 · Markdown: https://rewindex.com/company/chargebee/incidents/kr55y43txhf6.md · JSON: https://rewindex.com/api/v1/companies/chargebee/incidents/kr55y43txhf6 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T20:44:52.786Z