# Chargebee: High Error Rates

> Chargebee status incident “High Error Rates” on 2021-02-08: impact minor (vendor’s label), 3.3 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/chargebee/incidents/klrbyxr10jv2
Last updated: 2021-02-08T16:38:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2021-02-08 13:23 UTC · Resolved: 2021-02-08 16:38 UTC · Duration: 3.3 h
- Updates: 1
- [Vendor status page: https://status.chargebee.com/incidents/klrbyxr10jv2](https://status.chargebee.com/incidents/klrbyxr10jv2)
- [Company: Chargebee](https://rewindex.com/company/chargebee.md)

## Timeline of updates

- **resolved** 2021-02-08 16:38 UTC: We faced Intermittent failures between 12:55 to 01:05 UTC, which occurred due to AWS RDS failover in one of the availability zones. At the time of the event, we faced intermittent failures and high error rates that affected a few customers. Post the RDS recovery the affected services were restored. We are sorry for the inconvenience caused.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Chargebee, started 2021-02-08 13:23 UTC, resolved after 3.3 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/chargebee/incidents/klrbyxr10jv2
- Citation: Chargebee, “High Error Rates” (2021-02-08 13:23 UTC). Archived by Rewindex: https://rewindex.com/company/chargebee/incidents/klrbyxr10jv2 (CC BY 4.0).
- Markdown link: `[Chargebee: High Error Rates (2021-02-08)](https://rewindex.com/company/chargebee/incidents/klrbyxr10jv2)`


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Canonical: https://rewindex.com/company/chargebee/incidents/klrbyxr10jv2 · Markdown: https://rewindex.com/company/chargebee/incidents/klrbyxr10jv2.md · JSON: https://rewindex.com/api/v1/companies/chargebee/incidents/klrbyxr10jv2 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:11:43.532Z