# Chargebee: API Service Degradation In US Region

- Impact (vendor’s label): major
- Status: resolved
- Started: 2024-05-15 12:25 UTC · Resolved: 2024-05-15 12:25 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.chargebee.com/incidents/jj42pk9rfxzg](https://status.chargebee.com/incidents/jj42pk9rfxzg)
- [Company: Chargebee](https://rewindex.com/company/chargebee.md)

## Timeline of updates

- **resolved** 2024-05-15 12:25 UTC: On May 15th, 2024, from 09:49 - 09:50 UTC and 09:56 - 09:57 UTC, we experienced brief server timeout issues for customers in the US region. We apologize for any inconvenience this may have caused.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


---
Canonical: https://rewindex.com/company/chargebee/incidents/jj42pk9rfxzg · Markdown: https://rewindex.com/company/chargebee/incidents/jj42pk9rfxzg.md · JSON: https://rewindex.com/api/v1/companies/chargebee/incidents/jj42pk9rfxzg · Generated 2026-10-18T09:46:34.971Z