# Chargebee: Elevated Errors While Accessing Customer Page in Merchant Console

> Chargebee status incident “Elevated Errors While Accessing Customer Page in Merchant Console” on 2023-09-15: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/chargebee/incidents/gmvrztc919m0
Last updated: 2023-09-15T13:30:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2023-09-15 13:30 UTC · Resolved: 2023-09-15 13:30 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.chargebee.com/incidents/gmvrztc919m0](https://status.chargebee.com/incidents/gmvrztc919m0)
- [Company: Chargebee](https://rewindex.com/company/chargebee.md)

## Timeline of updates

- **resolved** 2023-09-15 13:30 UTC: We experienced intermittent errors in our frontend service. Some merchants were unable to load their customer pages in the Chargebee Merchant Console during the incident period. As of 1:50 PM UTC, our team has successfully resolved the issue. The Customer Page on the Merchant Console is now fully operational.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Chargebee, started 2023-09-15 13:30 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/chargebee/incidents/gmvrztc919m0
- Citation: Chargebee, “Elevated Errors While Accessing Customer Page in Merchant Console” (2023-09-15 13:30 UTC). Archived by Rewindex: https://rewindex.com/company/chargebee/incidents/gmvrztc919m0 (CC BY 4.0).
- Markdown link: `[Chargebee: Elevated Errors While Accessing Customer Page in Merchant Console (2023-09-15)](https://rewindex.com/company/chargebee/incidents/gmvrztc919m0)`


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Canonical: https://rewindex.com/company/chargebee/incidents/gmvrztc919m0 · Markdown: https://rewindex.com/company/chargebee/incidents/gmvrztc919m0.md · JSON: https://rewindex.com/api/v1/companies/chargebee/incidents/gmvrztc919m0 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:11:19.939Z