# Chargebee: Webhook Processing Delay

> Chargebee status incident “Webhook Processing Delay” on 2020-06-30: impact none (vendor’s label), 3.6 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/chargebee/incidents/bq3j3x6c9rdr
Last updated: 2020-06-30T16:11:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2020-06-30 12:37 UTC · Resolved: 2020-06-30 16:11 UTC · Duration: 3.6 h
- Updates: 1
- [Vendor status page: https://status.chargebee.com/incidents/bq3j3x6c9rdr](https://status.chargebee.com/incidents/bq3j3x6c9rdr)
- [Company: Chargebee](https://rewindex.com/company/chargebee.md)

## Timeline of updates

- **resolved** 2020-06-30 16:11 UTC: The issue is resolved. During the event, we noticed ReplicaLag between the shards, which caused intermittent delay in the Webhook services. A case has been raised with AWS, to investigate further.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Chargebee, started 2020-06-30 12:37 UTC, resolved after 3.6 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/chargebee/incidents/bq3j3x6c9rdr
- Citation: Chargebee, “Webhook Processing Delay” (2020-06-30 12:37 UTC). Archived by Rewindex: https://rewindex.com/company/chargebee/incidents/bq3j3x6c9rdr (CC BY 4.0).
- Markdown link: `[Chargebee: Webhook Processing Delay (2020-06-30)](https://rewindex.com/company/chargebee/incidents/bq3j3x6c9rdr)`


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Canonical: https://rewindex.com/company/chargebee/incidents/bq3j3x6c9rdr · Markdown: https://rewindex.com/company/chargebee/incidents/bq3j3x6c9rdr.md · JSON: https://rewindex.com/api/v1/companies/chargebee/incidents/bq3j3x6c9rdr · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T12:55:06.616Z