# Chargebee: Signup Degradation

> Chargebee status incident “Signup Degradation” on 2026-09-03: impact minor (vendor’s label), 50 min, 4 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/chargebee/incidents/97rmpmlzgckd
Last updated: 2026-09-03T19:53:36Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-09-03 19:03 UTC · Resolved: 2026-09-03 19:53 UTC · Duration: 50 min
- Updates: 4
- [Vendor status page: https://stspg.io/dxzl2n2kb7db](https://stspg.io/dxzl2n2kb7db)
- [Company: Chargebee](https://rewindex.com/company/chargebee.md)

## Timeline of updates

- **investigating** 2026-09-03 19:03 UTC: We are investigating an issue that is preventing new users from signing up. We will provide an update as soon as we have more information.
- **identified** 2026-09-03 19:47 UTC: The issue has been identified and a fix is being implemented.
- **monitoring** 2026-09-03 19:52 UTC: A fix has been implemented and we are monitoring the results.
- **resolved** 2026-09-03 19:53 UTC: This incident has been resolved.

## Cite this

Status incident (vendor impact label: minor) posted by Chargebee, started 2026-09-03 19:03 UTC, resolved after 50 min, 4 update(s).

- Canonical URL: https://rewindex.com/company/chargebee/incidents/97rmpmlzgckd
- Citation: Chargebee, “Signup Degradation” (2026-09-03 19:03 UTC). Archived by Rewindex: https://rewindex.com/company/chargebee/incidents/97rmpmlzgckd (CC BY 4.0).
- Markdown link: `[Chargebee: Signup Degradation (2026-09-03)](https://rewindex.com/company/chargebee/incidents/97rmpmlzgckd)`


---
Canonical: https://rewindex.com/company/chargebee/incidents/97rmpmlzgckd · Markdown: https://rewindex.com/company/chargebee/incidents/97rmpmlzgckd.md · JSON: https://rewindex.com/api/v1/companies/chargebee/incidents/97rmpmlzgckd · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:24:47.866Z