# Chargebee: Latency issue due to Third-Party Cloud Service Provider

> Chargebee status incident “Latency issue due to Third-Party Cloud Service Provider” on 2023-11-01: impact minor (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/chargebee/incidents/90dlrpy3d6bv
Last updated: 2023-11-01T16:00:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2023-11-01 16:00 UTC · Resolved: 2023-11-01 16:00 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.chargebee.com/incidents/90dlrpy3d6bv](https://status.chargebee.com/incidents/90dlrpy3d6bv)
- [Company: Chargebee](https://rewindex.com/company/chargebee.md)

## Timeline of updates

- **resolved** 2023-11-01 16:00 UTC: We encountered some problems with our third-party cloud service provider between 15:49 and 15:54 UTC which led to a brief five-minute period of degraded performance. As a result, some API requests failed. However, we have verified that the impact of the issue was minimal. We are pleased to report that the issues with our third-party services have been resolved and the services are now fully restored.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Chargebee, started 2023-11-01 16:00 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/chargebee/incidents/90dlrpy3d6bv
- Citation: Chargebee, “Latency issue due to Third-Party Cloud Service Provider” (2023-11-01 16:00 UTC). Archived by Rewindex: https://rewindex.com/company/chargebee/incidents/90dlrpy3d6bv (CC BY 4.0).
- Markdown link: `[Chargebee: Latency issue due to Third-Party Cloud Service Provider (2023-11-01)](https://rewindex.com/company/chargebee/incidents/90dlrpy3d6bv)`


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Canonical: https://rewindex.com/company/chargebee/incidents/90dlrpy3d6bv · Markdown: https://rewindex.com/company/chargebee/incidents/90dlrpy3d6bv.md · JSON: https://rewindex.com/api/v1/companies/chargebee/incidents/90dlrpy3d6bv · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T15:57:51.857Z