# Chargebee: Application Login Issues

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-09-03 17:36 UTC · Resolved: 2026-09-03 18:40 UTC · Duration: 1.1 h
- Updates: 3 · Affected components: Admin Console (AU), Chargebee UI - Admin Console (AU), Admin Console (US), Chargebee UI - Admin Console (US), Admin Console (EU), Chargebee UI - Admin Console (EU)
- [Vendor status page: https://stspg.io/m8fwbn8hl4y5](https://stspg.io/m8fwbn8hl4y5)
- [Company: Chargebee](https://rewindex.com/company/chargebee.md)

## Timeline of updates

- **investigating** 2026-09-03 17:36 UTC: We are investigating login issues when accessing the Chargebee Admin Portal (https://app.chargebee.com) using email and password; there are no issues with Single Sign-On. We will keep you posted as we progress.
- **monitoring** 2026-09-03 18:10 UTC: The issue has been fixed, and we are monitoring our systems to ensure ongoing stability. We apologize for any disruption this may have caused.
- **resolved** 2026-09-03 18:40 UTC: This incident has been resolved.


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Canonical: https://rewindex.com/company/chargebee/incidents/8fxnp0xrbk3d · Markdown: https://rewindex.com/company/chargebee/incidents/8fxnp0xrbk3d.md · JSON: https://rewindex.com/api/v1/companies/chargebee/incidents/8fxnp0xrbk3d · Generated 2026-10-18T12:20:41.570Z