# Chargebee: RevRec Login Issues

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-05-08 02:25 UTC · Resolved: 2026-05-08 03:27 UTC · Duration: 1.0 h
- Updates: 3 · Affected components: Chargebee RevRec - RevRec Portal, RevRec Portal
- [Vendor status page: https://stspg.io/45qdwzcbl6c2](https://stspg.io/45qdwzcbl6c2)
- [Company: Chargebee](https://rewindex.com/company/chargebee.md)

## Timeline of updates

- **investigating** 2026-05-08 02:25 UTC: We are experiencing login issues with the RevRec portal. We will share an update as we progress.
- **monitoring** 2026-05-08 03:20 UTC: We have identified the root cause and implemented a fix. Our team is continuing to monitor the services to ensure ongoing stability.
- **resolved** 2026-05-08 03:27 UTC: This incident has been resolved.


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Canonical: https://rewindex.com/company/chargebee/incidents/86qr3jg5rrxd · Markdown: https://rewindex.com/company/chargebee/incidents/86qr3jg5rrxd.md · JSON: https://rewindex.com/api/v1/companies/chargebee/incidents/86qr3jg5rrxd · Generated 2026-10-18T12:41:54.859Z