# Chargebee: API service degradation

> Chargebee status incident “API service degradation” on 2023-07-12: impact minor (vendor’s label), 16 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/chargebee/incidents/6zyztqrgd98k
Last updated: 2023-07-12T16:53:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2023-07-12 16:37 UTC · Resolved: 2023-07-12 16:53 UTC · Duration: 16 min
- Updates: 1
- [Vendor status page: https://status.chargebee.com/incidents/6zyztqrgd98k](https://status.chargebee.com/incidents/6zyztqrgd98k)
- [Company: Chargebee](https://rewindex.com/company/chargebee.md)

## Timeline of updates

- **resolved** 2023-07-12 16:53 UTC: We discovered that one of our application instances was unhealthy. The reason indicates that the instances were restarted as part of the service restart thus causing service degradation for 8 minutes. The elevated errors were noticed from 14:54 to 15:02 UTC. Please accept our sincerest apologies for any inconvenience this may have caused. Email communications have been sent out to the impacted customers affected by this event.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Chargebee, started 2023-07-12 16:37 UTC, resolved after 16 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/chargebee/incidents/6zyztqrgd98k
- Citation: Chargebee, “API service degradation” (2023-07-12 16:37 UTC). Archived by Rewindex: https://rewindex.com/company/chargebee/incidents/6zyztqrgd98k (CC BY 4.0).
- Markdown link: `[Chargebee: API service degradation (2023-07-12)](https://rewindex.com/company/chargebee/incidents/6zyztqrgd98k)`


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Canonical: https://rewindex.com/company/chargebee/incidents/6zyztqrgd98k · Markdown: https://rewindex.com/company/chargebee/incidents/6zyztqrgd98k.md · JSON: https://rewindex.com/api/v1/companies/chargebee/incidents/6zyztqrgd98k · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:43:03.496Z