# Chargebee: Higher Error Rates

- Impact (vendor’s label): major
- Status: resolved
- Started: 2022-01-19 06:38 UTC · Resolved: 2022-01-19 11:39 UTC · Duration: 5.0 h
- Updates: 1
- [Vendor status page: https://status.chargebee.com/incidents/4y0mk6gz94sg](https://status.chargebee.com/incidents/4y0mk6gz94sg)
- [Company: Chargebee](https://rewindex.com/company/chargebee.md)

## Timeline of updates

- **resolved** 2022-01-19 11:39 UTC: The issue was due to database congestion causing an impact on application servers which is resolved now. We have actively monitored our system for the past 2 hours and did not encounter any errors. We can confirm that our core services and systems are now stable.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/chargebee/incidents/4y0mk6gz94sg · Markdown: https://rewindex.com/company/chargebee/incidents/4y0mk6gz94sg.md · JSON: https://rewindex.com/api/v1/companies/chargebee/incidents/4y0mk6gz94sg · Generated 2026-10-18T12:23:19.698Z