# Chargebee: Issue with Metered Billing

- Impact (vendor’s label): major
- Status: resolved
- Started: 2021-08-19 18:43 UTC · Resolved: 2021-08-20 02:12 UTC · Duration: 7.5 h
- Updates: 1
- [Vendor status page: https://status.chargebee.com/incidents/4szfhmsfyk5q](https://status.chargebee.com/incidents/4szfhmsfyk5q)
- [Company: Chargebee](https://rewindex.com/company/chargebee.md)

## Timeline of updates

- **resolved** 2021-08-20 02:12 UTC: We have fixed the issue and can assure you that there will be no further impacts. We will be reaching out to the affected customers with additional information on the data that was not accounted for in billing and work on required data corrections. We sincerely regret the inconvenience caused.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


---
Canonical: https://rewindex.com/company/chargebee/incidents/4szfhmsfyk5q · Markdown: https://rewindex.com/company/chargebee/incidents/4szfhmsfyk5q.md · JSON: https://rewindex.com/api/v1/companies/chargebee/incidents/4szfhmsfyk5q · Generated 2026-10-18T11:44:19.614Z