# Chargebee: Cloudflare Service Impact

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-12-05 09:17 UTC · Resolved: 2025-12-05 10:00 UTC · Duration: 43 min
- Updates: 3 · Affected components: HubSpot, Third Party Integrations - HubSpot
- [Vendor status page: https://stspg.io/lltvd7m5c14b](https://stspg.io/lltvd7m5c14b)
- [Company: Chargebee](https://rewindex.com/company/chargebee.md)

## Part of an outage event

- [Cloudflare outage, Dec 5, 2025: 46 vendors, 46 incidents](https://rewindex.com/events/2025-12-05-cloudflare)
- This incident blames Cloudflare as the cause. (hop 1, posted +30 min vs the first vendor naming Cloudflare)
- Evidence: “…Cloudflare Service Impact This incident has been resolved. This incident has been resolved. We are currently experiencing disruptions to our support ticketing and chat systems. Certain integrations an…”

```mermaid
flowchart LR
  root["Cloudflare<br/>own incident not archived"]:::inferred
  h1["Within an hour<br/>18 vendors, 18 blamed Cloudflare<br/>Unbounce, Expo, GitLab +15"]:::blames
  root --> h1
  h4["1 to 4 hours later<br/>1 vendor, 1 blamed Cloudflare<br/>Klaviyo"]:::blames
  root --> h4
  later["Later<br/>2 vendors, 2 blamed Cloudflare<br/>Bitrise, Sigma Computing"]:::blames
  root --> later
  me["Chargebee (this incident)<br/>posted +30 min"]:::me
  h1 --- me
```

_Detected automatically from incidents that started together and named the same provider; a link means one incident named another vendor, not a confirmed cause._

## Timeline of updates

- **identified** 2025-12-05 09:17 UTC: We are currently experiencing disruptions to our support ticketing and chat systems. Certain integrations and workflows that depend on Cloudflare may experience delays or degraded performance. More details - https://www.cloudflarestatus.com/incidents/lfrm31y6sw9q
- **monitoring** 2025-12-05 09:40 UTC: We are seeing recovery across our support and chat services. Integrations and workflows that rely on Cloudflare are also recovering. We will continue to monitor until all affected services are fully stable.
- **resolved** 2025-12-05 10:00 UTC: This incident has been resolved.


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Canonical: https://rewindex.com/company/chargebee/incidents/4nkjywjwqvjd · Markdown: https://rewindex.com/company/chargebee/incidents/4nkjywjwqvjd.md · JSON: https://rewindex.com/api/v1/companies/chargebee/incidents/4nkjywjwqvjd · Generated 2026-10-20T00:52:23.441Z