# Chargebee: Checkout Link Access Issue for EU Merchants

> Chargebee status incident “Checkout Link Access Issue for EU Merchants” on 2024-12-10: impact minor (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/chargebee/incidents/272mgxwp96xn
Last updated: 2024-12-10T19:07:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2024-12-10 19:07 UTC · Resolved: 2024-12-10 19:07 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.chargebee.com/incidents/272mgxwp96xn](https://status.chargebee.com/incidents/272mgxwp96xn)
- [Company: Chargebee](https://rewindex.com/company/chargebee.md)

## Timeline of updates

- **resolved** 2024-12-10 19:07 UTC: We received reports from some EU merchants experiencing issues accessing checkout links (Drop-in script/Hosted pages). The root cause was identified as a code bug, which has now been resolved. This issue impacted approximately 0.35% of our customer base in the EU region. We apologize for any inconvenience this may have caused.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Chargebee, started 2024-12-10 19:07 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/chargebee/incidents/272mgxwp96xn
- Citation: Chargebee, “Checkout Link Access Issue for EU Merchants” (2024-12-10 19:07 UTC). Archived by Rewindex: https://rewindex.com/company/chargebee/incidents/272mgxwp96xn (CC BY 4.0).
- Markdown link: `[Chargebee: Checkout Link Access Issue for EU Merchants (2024-12-10)](https://rewindex.com/company/chargebee/incidents/272mgxwp96xn)`


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Canonical: https://rewindex.com/company/chargebee/incidents/272mgxwp96xn · Markdown: https://rewindex.com/company/chargebee/incidents/272mgxwp96xn.md · JSON: https://rewindex.com/api/v1/companies/chargebee/incidents/272mgxwp96xn · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T15:33:40.397Z