# Chargebee in April 2024: incidents, uptime and changes

> Chargebee in April 2024: 12 incidents on its status page (1 major or critical), 99.80% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Chargebee’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/chargebee/2024/04
Last updated: 2024-05-01T00:00:00Z

- Incidents posted: 12 (major/critical: 1) · Maintenance: 2
- By vendor impact label: major 1, minor 10, none 1
- Uptime (vendor-reported): 99.80% free of major/critical incidents, 99.18% free of any incident; outage time 1 h 24 min, incident time 5 h 50 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [March 2024](https://rewindex.com/company/chargebee/2024/03.md) · Next: [May 2024](https://rewindex.com/company/chargebee/2024/05.md) · [All months](https://rewindex.com/company/chargebee/reports.md) · [Chargebee](https://rewindex.com/company/chargebee.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Revenue Story Dashboard Errors In The EU Region](https://rewindex.com/company/chargebee/incidents/7lp12xwsh4w8.md) | major | 2024-04-23 10:36 UTC | 2024-04-23 12:00 UTC | 1.4 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [API Service Degradation In The EU Region](https://rewindex.com/company/chargebee/incidents/ck8lf0mc30pt.md) | minor | 2024-04-01 02:18 UTC | 2024-04-01 02:18 UTC | 0 min | resolved |
| [HubSpot Quote-to-Cash Integration Sync Issue](https://rewindex.com/company/chargebee/incidents/gp6dzs3t4zb0.md) | none | 2024-04-01 16:06 UTC | 2024-04-01 16:06 UTC | 0 min | resolved |
| [Disruption In The Calendar Billing Workflow](https://rewindex.com/company/chargebee/incidents/3c09s6jydsq2.md) | minor | 2024-04-06 06:17 UTC | 2024-04-06 06:17 UTC | 0 min | resolved |
| [API Service Degradation In EU Region](https://rewindex.com/company/chargebee/incidents/r32fynxjmqpp.md) | minor | 2024-04-07 09:24 UTC | 2024-04-07 09:24 UTC | 0 min | resolved |
| [Slack Service Degradation](https://rewindex.com/company/chargebee/incidents/b8np78hrrglr.md) | minor | 2024-04-09 23:18 UTC | 2024-04-09 23:18 UTC | 0 min | resolved |
| [Slack Service Degradation](https://rewindex.com/company/chargebee/incidents/cdmgy9vsh434.md) | minor | 2024-04-10 06:21 UTC | 2024-04-10 06:21 UTC | 0 min | resolved |
| [API & UI Service Degradation In AU Region](https://rewindex.com/company/chargebee/incidents/xncpfybn7pst.md) | minor | 2024-04-10 07:33 UTC | 2024-04-10 07:33 UTC | 0 min | resolved |
| [Stripe Ideal Payment Failures In The EU region](https://rewindex.com/company/chargebee/incidents/nrrvjcj2l82n.md) | minor | 2024-04-17 13:18 UTC | 2024-04-17 13:18 UTC | 0 min | resolved |
| [Missing "Update Payment" Button/link In Email Notification](https://rewindex.com/company/chargebee/incidents/x001tc1md98r.md) | minor | 2024-04-23 08:31 UTC | 2024-04-23 08:31 UTC | 0 min | resolved |
| [Revenue Story Dashboard Errors In The EU Region](https://rewindex.com/company/chargebee/incidents/7lp12xwsh4w8.md) | major | 2024-04-23 10:36 UTC | 2024-04-23 12:00 UTC | 1.4 h | resolved |
| [Email Notifications Service Outage - Chargebee Receivables](https://rewindex.com/company/chargebee/incidents/4q1zwsg8ycx0.md) | minor | 2024-04-26 23:53 UTC | 2024-04-27 04:19 UTC | 4.4 h | resolved |
| [Issues With Non-Renewing Subscriptions](https://rewindex.com/company/chargebee/incidents/vncsfn686h0k.md) | minor | 2024-04-30 14:06 UTC | 2024-04-30 14:06 UTC | 0 min | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Scheduled Maintenance Of Production Database](https://rewindex.com/company/chargebee/incidents/04t04crbs71n.md) | maintenance | 2024-04-06 04:30 UTC | 2024-04-06 09:30 UTC | 5.0 h | resolved |
| [\[Scheduled\] Scheduled Maintenance Of Production Database](https://rewindex.com/company/chargebee/incidents/g708s01clrwn.md) | maintenance | 2024-04-07 04:30 UTC | 2024-04-07 09:30 UTC | 5.0 h | resolved |

## Cite this

Chargebee posted 12 status incidents in April 2024 (1 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/chargebee/2024/04
- Citation: Chargebee, “Chargebee in April 2024” (2024-04-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/chargebee/2024/04 (CC BY 4.0).
- Markdown link: `[Chargebee: Chargebee in April 2024 (2024-04-01)](https://rewindex.com/company/chargebee/2024/04)`


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Canonical: https://rewindex.com/company/chargebee/2024/04 · Markdown: https://rewindex.com/company/chargebee/2024/04.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:50:58.922Z