# Chargebee in July 2023: incidents, uptime and changes

> Chargebee in July 2023: 3 incidents on its status page (1 major or critical), 99.89% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Chargebee’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/chargebee/2023/07
Last updated: 2023-08-01T00:00:00Z

- Incidents posted: 3 (major/critical: 1) · Maintenance: 1
- By vendor impact label: major 1, minor 2
- Uptime (vendor-reported): 99.89% free of major/critical incidents, 99.78% free of any incident; outage time 46 min, incident time 1 h 34 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [June 2023](https://rewindex.com/company/chargebee/2023/06.md) · Next: [September 2023](https://rewindex.com/company/chargebee/2023/09.md) · [All months](https://rewindex.com/company/chargebee/reports.md) · [Chargebee](https://rewindex.com/company/chargebee.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Google Recaptcha failures in sandbox environment](https://rewindex.com/company/chargebee/incidents/tv2rrn479rhh.md) | major | 2023-07-06 08:10 UTC | 2023-07-06 08:56 UTC | 46 min | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Google Recaptcha failures in sandbox environment](https://rewindex.com/company/chargebee/incidents/tv2rrn479rhh.md) | major | 2023-07-06 08:10 UTC | 2023-07-06 08:56 UTC | 46 min | resolved |
| [Elevated 500 Errors on API requests only in the EU region](https://rewindex.com/company/chargebee/incidents/pntv6w66sr89.md) | minor | 2023-07-07 10:03 UTC | 2023-07-07 10:35 UTC | 32 min | resolved |
| [API service degradation](https://rewindex.com/company/chargebee/incidents/6zyztqrgd98k.md) | minor | 2023-07-12 16:37 UTC | 2023-07-12 16:53 UTC | 16 min | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Chargebee scheduled database maintenance in one of the data center](https://rewindex.com/company/chargebee/incidents/w8dt3k43r5bx.md) | maintenance | 2023-07-23 01:30 UTC | 2023-07-23 03:30 UTC | 2.0 h | resolved |

## Cite this

Chargebee posted 3 status incidents in July 2023 (1 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/chargebee/2023/07
- Citation: Chargebee, “Chargebee in July 2023” (2023-07-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/chargebee/2023/07 (CC BY 4.0).
- Markdown link: `[Chargebee: Chargebee in July 2023 (2023-07-01)](https://rewindex.com/company/chargebee/2023/07)`


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Canonical: https://rewindex.com/company/chargebee/2023/07 · Markdown: https://rewindex.com/company/chargebee/2023/07.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:08:10.344Z