# Chargebee in April 2020: incidents, uptime and changes

> Chargebee in April 2020: 4 incidents on its status page (1 major or critical), 96.86% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Chargebee’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/chargebee/2020/04
Last updated: 2020-05-01T00:00:00Z

- Incidents posted: 4 (major/critical: 1) · Maintenance: 0
- By vendor impact label: major 1, none 3
- Uptime (vendor-reported): 96.86% free of major/critical incidents, 96.86% free of any incident; outage time 22 h 34 min, incident time 22 h 34 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [February 2020](https://rewindex.com/company/chargebee/2020/02.md) · Next: [May 2020](https://rewindex.com/company/chargebee/2020/05.md) · [All months](https://rewindex.com/company/chargebee/reports.md) · [Chargebee](https://rewindex.com/company/chargebee.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [EU VAT Validation](https://rewindex.com/company/chargebee/incidents/wvrybzy1rj3h.md) | major | 2020-04-23 17:44 UTC | 2020-04-24 16:18 UTC | 23 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Webhook Delay](https://rewindex.com/company/chargebee/incidents/1tvzt39tyj27.md) | none | 2020-04-02 06:41 UTC | 2020-04-02 06:41 UTC | 0 min | resolved |
| [Intermittent PDF Generation Issue](https://rewindex.com/company/chargebee/incidents/rf0qyb60dh3d.md) | none | 2020-04-09 00:00 UTC | 2020-04-09 06:56 UTC | 6.9 h | resolved |
| [UI Latency Issue](https://rewindex.com/company/chargebee/incidents/dppz8v5rzrqk.md) | none | 2020-04-15 12:03 UTC | 2020-04-15 14:40 UTC | 2.6 h | resolved |
| [EU VAT Validation](https://rewindex.com/company/chargebee/incidents/wvrybzy1rj3h.md) | major | 2020-04-23 17:44 UTC | 2020-04-24 16:18 UTC | 23 h | resolved |

## Cite this

Chargebee posted 4 status incidents in April 2020 (1 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/chargebee/2020/04
- Citation: Chargebee, “Chargebee in April 2020” (2020-04-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/chargebee/2020/04 (CC BY 4.0).
- Markdown link: `[Chargebee: Chargebee in April 2020 (2020-04-01)](https://rewindex.com/company/chargebee/2020/04)`


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Canonical: https://rewindex.com/company/chargebee/2020/04 · Markdown: https://rewindex.com/company/chargebee/2020/04.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T15:21:20.991Z