# Chainguard: Issues authenticating to the support portal

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-09-09 16:49 UTC · Resolved: 2026-09-09 16:59 UTC · Duration: 10 min
- Updates: 2 · Affected components: Console
- Vendor status page: n/a
- [Company: Chainguard](https://rewindex.com/company/chainguard.md)

## Timeline of updates

- **degraded** 2026-09-09 16:49 UTC: We are currently experiencing issues with authentication onto our support portal. We are investigating. As a temporary measure, customers can sent support requests via email at support@chainguard.dev
- **resolved** 2026-09-09 16:59 UTC: The issue has been resolved.


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Canonical: https://rewindex.com/company/chainguard/incidents/1057953 · Markdown: https://rewindex.com/company/chainguard/incidents/1057953.md · JSON: https://rewindex.com/api/v1/companies/chainguard/incidents/1057953 · Generated 2026-10-20T00:05:36.836Z