# Cerebras: Z.ai GLM 4.7 Service Unavailable

- Impact (vendor’s label): major
- Status: resolved
- Started: 2026-03-17 11:14 UTC · Resolved: 2026-03-17 12:11 UTC · Duration: 57 min
- Updates: 3 · Affected components: ZAI-GLM-4.7
- [Vendor status page: https://stspg.io/kc9tp70j5mx0](https://stspg.io/kc9tp70j5mx0)
- [Company: Cerebras](https://rewindex.com/company/cerebras.md)

## Timeline of updates

- **investigating** 2026-03-17 11:14 UTC: The service is currently inaccessible. We are currently working urgently to restore service capabilities. We will provide further updates as we make progress.
- **investigating** 2026-03-17 12:10 UTC: Between 03/16 02:29 PM PST and 03/17 05:00 AM PST users experienced service disruption with glm-4.7. We have deployed a fix and the issue is now resolved.
- **resolved** 2026-03-17 12:11 UTC: We have deployed a fix and the issue is now resolved.

## Rewindex changes for this incident

- 2026-03-17 11:14 UTC: [Major incident: Z.ai GLM 4.7 Service Unavailable](https://rewindex.com/change/i2bfdf711217cd4.md)


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Canonical: https://rewindex.com/company/cerebras/incidents/8qsjtfyc31h2 · Markdown: https://rewindex.com/company/cerebras/incidents/8qsjtfyc31h2.md · JSON: https://rewindex.com/api/v1/companies/cerebras/incidents/8qsjtfyc31h2 · Generated 2026-10-20T00:52:33.082Z