# Census: UI slowdown across several areas

- Impact (vendor’s label): major
- Status: resolved
- Started: 2024-03-26 21:53 UTC · Resolved: 2024-03-26 22:47 UTC · Duration: 54 min
- Updates: 4 · Affected components: Census Sync Management UI
- [Vendor status page: https://stspg.io/rzj3px4wltmr](https://stspg.io/rzj3px4wltmr)
- [Company: Census](https://rewindex.com/company/census.md)

## Summary

Census reported a major slowdown in its Sync Management UI affecting Model Previews, Metadata Refreshes and Sync Alerts, starting 2024-03-26 21:53 UTC and resolved at 2024-03-26 22:47 UTC (53 min). Census attributed it to a faulty deploy and restored task processing by deploying the previous job processor version; metrics showed no impact on sync performance or scheduling. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2024-03-26 21:53 UTC: We have identified slowdowns in the Census UI associated with several areas: \* Model Previews \* Metadata Refreshes \* Sync Alerts These are related to a slowdown in our job processing engine. At this time, our metrics do not show that sync performance or scheduling is affected but we are investigating these as well.
- **identified** 2024-03-26 22:04 UTC: We have identified a faulty deploy and we are rolling it back
- **monitoring** 2024-03-26 22:27 UTC: A previous version of the job processor has been deployed and these tasks are once again being completed. We are continuing to monitor
- **resolved** 2024-03-26 22:47 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2024-03-26 21:53 UTC: [Major incident: UI slowdown across several areas](https://rewindex.com/change/ib0424089683344.md)


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Canonical: https://rewindex.com/company/census/incidents/y1pwbglz31c8 · Markdown: https://rewindex.com/company/census/incidents/y1pwbglz31c8.md · JSON: https://rewindex.com/api/v1/companies/census/incidents/y1pwbglz31c8 · Generated 2026-10-18T11:32:48.238Z