# Census: Sync list UI not loading

- Impact (vendor’s label): major
- Status: resolved
- Started: 2025-06-04 20:11 UTC · Resolved: 2025-06-04 20:54 UTC · Duration: 43 min
- Updates: 4 · Affected components: Census Sync Management UI
- [Vendor status page: https://stspg.io/fb061q2184wh](https://stspg.io/fb061q2184wh)
- [Company: Census](https://rewindex.com/company/census.md)

## Summary

Census reported a major incident affecting the Census Sync Management UI: the sync list failed to load for some customers, while the sync engine was unaffected. It ran from 2025-06-04 20:11 UTC to 2025-06-04 20:54 UTC (43 min). Census identified a faulty deployment, began reverting it, and implemented a fix before resolving the incident. _(machine-written, sol)_
## Timeline of updates

- **identified** 2025-06-04 20:11 UTC: The Census sync list UI is not loading for some customers. We have identified a faulty deployment and we are reverting it. The sync engine is not affected.
- **identified** 2025-06-04 20:24 UTC: A fix for this issue is currently being deployed and will be in place in the next 15-30 minutes
- **monitoring** 2025-06-04 20:43 UTC: A fix has been implemented and we are monitoring the results.
- **resolved** 2025-06-04 20:54 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2025-06-04 20:11 UTC: [Major incident: Sync list UI not loading](https://rewindex.com/change/i4f5305e599b482.md)


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Canonical: https://rewindex.com/company/census/incidents/wfxl1jt6v08l · Markdown: https://rewindex.com/company/census/incidents/wfxl1jt6v08l.md · JSON: https://rewindex.com/api/v1/companies/census/incidents/wfxl1jt6v08l · Generated 2026-10-18T11:40:57.326Z