# Cartesia: Managed Agents with OpenAI LLMs may see degraded performance

- Impact (vendor’s label): minor
- Status: resolved · edited after publishing
- Started: 2026-10-22 03:13 UTC · Resolved: 2026-10-22 03:23 UTC · Duration: 10 min
- Updates: 3 · Affected components: Voice Agents
- [Vendor status page: https://status.cartesia.ai/incidents/01M5GSKKMMHN3V7CNEN14HBY6W](https://status.cartesia.ai/incidents/01M5GSKKMMHN3V7CNEN14HBY6W)
- [Company: Cartesia](https://rewindex.com/company/cartesia.md)

## Timeline of updates

- **investigating** 2026-10-22 03:13 UTC: We are investigating the issue and addressing with upstream provider.
- **monitoring** 2026-10-22 03:19 UTC: The issue seems to be mitigated upstream: https://status.openai.com/incidents/01M5GPE9C4E19HE461P8JAMYXD and we're continuing to monitor.
- **resolved** 2026-10-22 03:23 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2026-10-22 03:33 UTC: [Incident updated: Managed Agents with OpenAI LLMs may see degraded performance](https://rewindex.com/change/r386b973fc2e1e9.md)


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Canonical: https://rewindex.com/company/cartesia/incidents/01M5GSKKMMHN3V7CNEN14HBY6W · Markdown: https://rewindex.com/company/cartesia/incidents/01M5GSKKMMHN3V7CNEN14HBY6W.md · JSON: https://rewindex.com/api/v1/companies/cartesia/incidents/01M5GSKKMMHN3V7CNEN14HBY6W · Generated 2026-10-22T06:20:37.767Z