# Cartesia: Elevated connection errors in US regions

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-09-01 19:30 UTC · Resolved: 2026-09-02 00:55 UTC · Duration: 5.4 h
- Updates: 3 · Affected components: Speech to Text (US), Text to Speech (US)
- [Vendor status page: https://status.cartesia.ai/incidents/01M1F8YRPWTWBC4JBETVSE6S5B](https://status.cartesia.ai/incidents/01M1F8YRPWTWBC4JBETVSE6S5B)
- [Company: Cartesia](https://rewindex.com/company/cartesia.md)

## Timeline of updates

- **investigating** 2026-09-01 20:00 UTC: We are investigating some connection errors in US region.
- **resolved** 2026-09-01 20:04 UTC: We have mitigated the issue and continuing the root cause investigation.
- **resolved** 2026-09-02 00:55 UTC: We have identified the root cause as upstream provider cluster maintenance that affected our service ingress. Some clients experienced connection errors, but subsequent retries were successful.


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Canonical: https://rewindex.com/company/cartesia/incidents/01M1F8YRPWTWBC4JBETVSE6S5B · Markdown: https://rewindex.com/company/cartesia/incidents/01M1F8YRPWTWBC4JBETVSE6S5B.md · JSON: https://rewindex.com/api/v1/companies/cartesia/incidents/01M1F8YRPWTWBC4JBETVSE6S5B · Generated 2026-10-20T00:18:57.114Z