# Cartesia: Elevated File Download Errors on TTS generations

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-08-13 09:27 UTC · Resolved: 2026-08-13 11:04 UTC · Duration: 1.6 h
- Updates: 6 · Affected components: Playground
- [Vendor status page: https://status.cartesia.ai/incidents/01KZX72CETSPJXCS39GRTMDF1A](https://status.cartesia.ai/incidents/01KZX72CETSPJXCS39GRTMDF1A)
- [Company: Cartesia](https://rewindex.com/company/cartesia.md)

## Timeline of updates

- **investigating** 2026-08-13 09:25 UTC: We're experiencing an elevated level of errors downloading files and are currently looking into the issue.
- **investigating** 2026-08-13 09:27 UTC: We are investigating the issue.
- **investigating** 2026-08-13 10:30 UTC: We are continuing to investigate the issue.
- **resolved** 2026-08-13 10:46 UTC: This incident has been resolved.
- **monitoring** 2026-08-13 10:47 UTC: We have mitigated the issue on our end and are continuing to monitor the state of our service.
- **resolved** 2026-08-13 11:04 UTC: This incident has been resolved.


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Canonical: https://rewindex.com/company/cartesia/incidents/01KZX72CETSPJXCS39GRTMDF1A · Markdown: https://rewindex.com/company/cartesia/incidents/01KZX72CETSPJXCS39GRTMDF1A.md · JSON: https://rewindex.com/api/v1/companies/cartesia/incidents/01KZX72CETSPJXCS39GRTMDF1A · Generated 2026-10-20T00:05:52.425Z