# Cartesia - Domain: cartesia.ai · Category: ai - Status page: https://status.cartesia.ai (polled every 10 minutes; now operational) - Incidents archived: 19 (10 major/critical, 6 maintenances), history since 2026-07-21 - Last 90 days: 18 incidents; open now: 0 - Silently edited or deleted incidents: 0 ## How Cartesia reports incidents Not enough incidents to compare yet (needs 20 in a year and 10 with full update detail; has 19 and 19). ## Incidents by year | Year | Incidents | Major/critical | Maintenance | Median duration | | --- | --- | --- | --- | --- | | 2026 | 19 | 10 | 6 | 1.6 h | ## Pricing _No structured pricing extracted yet._ ## Recent notable changes | When (UTC) | Change | Summary | | --- | --- | --- | | 2026-10-15 22:37 UTC | [Critical incident: Playground unavailable](https://rewindex.com/change/i40ddf4492f67a0.md) | pending | | 2026-10-07 16:29 UTC | [Major incident: Degraded API Performance in US Regions](https://rewindex.com/change/ia636dbef49d55f.md) | pending | | 2026-08-07 13:30 UTC | [Major incident: Agents Telephony failing in the US](https://rewindex.com/change/i4c02002b63aab1.md) | pending | | 2026-08-05 21:36 UTC | [Major incident: Intermittent timeouts on TTS endpoints](https://rewindex.com/change/ie4bab8d951b3ca.md) | pending | | 2026-08-04 23:48 UTC | [Major incident: Intermittent PVC training errors](https://rewindex.com/change/i42cbf049c2add2.md) | pending | | 2026-08-01 01:40 UTC | [Major incident: Elevated errors across the Cartesia API](https://rewindex.com/change/id61874897f535e.md) | pending | | 2026-07-30 20:10 UTC | [Major incident: Autoscaling performance investigation](https://rewindex.com/change/i21b34b57883195.md) | pending | | 2026-07-29 21:58 UTC | [Major incident: Partial TTS Outage in the US](https://rewindex.com/change/i4432618742d1d9.md) | pending | | 2026-07-22 23:43 UTC | [Major incident: Agent deployments via CLI are failing](https://rewindex.com/change/ic5ac1a4f77a37f.md) | pending | | 2026-07-21 16:03 UTC | [Major incident: Users are unable to login to the playground](https://rewindex.com/change/i75a705bab9dad1.md) | pending | Full timeline: [Cartesia changes](https://rewindex.com/company/cartesia/changes.md) ## Silent edits and deletions _None._ ## Page change history | Page | URL | Versions | Last changed (UTC) | History | | --- | --- | --- | --- | --- | | Privacy policy | [https://cartesia.ai/privacy](https://cartesia.ai/privacy) | 1 | 2026-10-19 | | | Terms of service | [https://cartesia.ai/terms](https://cartesia.ai/terms) | 1 | 2026-10-19 | | _No page changes since the first snapshot._ ## Latest 19 incidents | Started (UTC) | Incident | Impact | Duration | Edited | | --- | --- | --- | --- | --- | | 2026-10-15 22:37 UTC | [Playground unavailable](https://rewindex.com/company/cartesia/incidents/01M50VCKADY53M0YQ2W1H39DBK.md) | critical | 4 min | | | 2026-10-08 22:55 UTC | [Intermittent API and Playground Errors](https://rewindex.com/company/cartesia/incidents/01M4EVNFBQHJ38D1FTH0J2J7R5.md) | minor | 14 min | | | 2026-10-07 16:29 UTC | [Degraded API Performance in US Regions](https://rewindex.com/company/cartesia/incidents/01M4CAGW6BB52AVXQXAK4Q7ECF.md) | major | 5.9 h | | | 2026-09-23 20:16 UTC | [API key issuing degraded](https://rewindex.com/company/cartesia/incidents/01M37YKWQ3PQRFW8W0YS6E8532.md) | none | 50 min | | | 2026-09-03 22:34 UTC | [Intermittent issues with voice cloning in APAC](https://rewindex.com/company/cartesia/incidents/01M1MPH0GASADA7EAFFVGKYPFC.md) · [AWS us-west-2 outage](https://rewindex.com/events/2026-09-03-aws-us-west-2) | minor | 21 h | | | 2026-09-03 09:08 UTC | [Intermittent websocket connection throttling](https://rewindex.com/company/cartesia/incidents/01M1K8DA3GMN1N69WS0HQHNCZJ.md) | minor | 3.8 h | | | 2026-09-01 19:30 UTC | [Elevated connection errors in US regions](https://rewindex.com/company/cartesia/incidents/01M1F8YRPWTWBC4JBETVSE6S5B.md) | minor | 5.4 h | | | 2026-08-21 12:06 UTC | [Elevated server-side TTFA for sonic-3.5 and sonic-3 in EU + US region](https://rewindex.com/company/cartesia/incidents/01M0J3DGMSQ589C0C35YSWT5EJ.md) | minor | 1.5 h | | | 2026-08-14 07:58 UTC | [TTS language region validation fails requests](https://rewindex.com/company/cartesia/incidents/01KZZMF21NQ17QKCBQQ2V7CDTF.md) | minor | 1.6 h | | | 2026-08-14 06:24 UTC | [Issues with files](https://rewindex.com/company/cartesia/incidents/01KZZF29N66MSH7RHK5ZVMKE1D.md) | minor | 1.1 h | | | 2026-08-13 09:27 UTC | [Elevated File Download Errors on TTS generations](https://rewindex.com/company/cartesia/incidents/01KZX72CETSPJXCS39GRTMDF1A.md) | minor | 1.6 h | | | 2026-08-07 13:30 UTC | [Agents Telephony failing in the US](https://rewindex.com/company/cartesia/incidents/01KZEEJMKNE084HS2Y9SC6QBAJ.md) | major | 1.8 h | | | 2026-08-05 21:36 UTC | [Intermittent timeouts on TTS endpoints](https://rewindex.com/company/cartesia/incidents/01KZ9X2WYN2JPBQ7XF3T1PZQTF.md) | major | 1.8 h | | | 2026-08-04 23:48 UTC | [Intermittent PVC training errors](https://rewindex.com/company/cartesia/incidents/01KZ7P850K674R0QV57FD5MC2J.md) | major | 1.9 h | | | 2026-08-01 01:40 UTC | [Elevated errors across the Cartesia API](https://rewindex.com/company/cartesia/incidents/01KYXFNJ57VF3QEW70TXP0SSZC.md) | major | 51 min | | | 2026-07-30 20:10 UTC | [Autoscaling performance investigation](https://rewindex.com/company/cartesia/incidents/01KYTDEFV9W75A4RP36KYXMGDR.md) | major | 7.3 h | | | 2026-07-29 21:58 UTC | [Partial TTS Outage in the US](https://rewindex.com/company/cartesia/incidents/01KYQZ97RPSZBJRPEQGVGJANZP.md) | major | 42 min | | | 2026-07-22 23:43 UTC | [Agent deployments via CLI are failing](https://rewindex.com/company/cartesia/incidents/01KY63C8VAXKFYPV2DNBDY1M6Y.md) | major | 1.0 h | | | 2026-07-21 16:03 UTC | [Users are unable to login to the playground](https://rewindex.com/company/cartesia/incidents/01KY2PNF0WZM5BPTBDEA61DTE7.md) | major | 1.4 h | | ## Charts ### Chart data: Cartesia status incidents per year Grey: all non-maintenance incidents. Orange: major or critical. Years before Oct 2026 come from the vendor’s own status history. | Year | Incidents | Major/critical | | --- | --- | --- | | 2026 | 19 | 10 | ### Chart data: Incidents per month, last 36 months By impact as reported by the vendor. Maintenance excluded. | Month | Impact | Incidents | | --- | --- | --- | | 2026-07 | major | 4 | | 2026-08 | major | 4 | | 2026-08 | minor | 4 | | 2026-09 | minor | 3 | | 2026-09 | none | 1 | | 2026-10 | critical | 1 | | 2026-10 | major | 1 | | 2026-10 | minor | 1 | ### Chart data: Page snapshot history One dot per archived version. Grey = first archived (baseline), orange = text changed. | Date | Page | Change | | --- | --- | --- | | 2026-10-19 | Terms of service | baseline | | 2026-10-19 | Privacy policy | baseline | --- Canonical: https://rewindex.com/company/cartesia · Markdown: https://rewindex.com/company/cartesia.md · JSON: https://rewindex.com/api/v1/companies/cartesia · Generated 2026-10-20T00:48:51.689Z