# Canva: Users unable to access Canva.com, getting "504 Gateway Time-out" error.

- Impact (vendor’s label): major
- Status: resolved
- Started: 2020-09-22 17:40 UTC · Resolved: 2020-09-22 17:59 UTC · Duration: 19 min
- Updates: 1
- [Vendor status page: https://www.canvastatus.com/incidents/vzw646fvcb7c](https://www.canvastatus.com/incidents/vzw646fvcb7c)
- [Company: Canva](https://rewindex.com/company/canva.md)

## Timeline of updates

- **resolved** 2020-09-22 17:59 UTC: This issue should now be resolved. Please refresh your browser and try again.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/canva/incidents/vzw646fvcb7c · Markdown: https://rewindex.com/company/canva/incidents/vzw646fvcb7c.md · JSON: https://rewindex.com/api/v1/companies/canva/incidents/vzw646fvcb7c · Generated 2026-10-18T10:31:17.880Z