# Canva: Users unable to access Canva.com, getting "Secure Connection Failed".

> Canva status incident “Users unable to access Canva.com, getting "Secure Connection Failed".” on 2020-09-08: impact none (vendor’s label), 11 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/canva/incidents/tlcq1gf4t6tr
Last updated: 2020-09-09T02:10:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2020-09-08 15:16 UTC · Resolved: 2020-09-09 02:10 UTC · Duration: 11 h
- Updates: 1
- [Vendor status page: https://www.canvastatus.com/incidents/tlcq1gf4t6tr](https://www.canvastatus.com/incidents/tlcq1gf4t6tr)
- [Company: Canva](https://rewindex.com/company/canva.md)

## Timeline of updates

- **resolved** 2020-09-09 02:10 UTC: Hello, thanks for your patience. We can confirm that this issue has now been resolved. Please feel free to reach out to our support team if you need further assistance. Cheers!

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Canva, started 2020-09-08 15:16 UTC, resolved after 11 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/canva/incidents/tlcq1gf4t6tr
- Citation: Canva, “Users unable to access Canva.com, getting "Secure Connection Failed".” (2020-09-08 15:16 UTC). Archived by Rewindex: https://rewindex.com/company/canva/incidents/tlcq1gf4t6tr (CC BY 4.0).
- Markdown link: `[Canva: Users unable to access Canva.com, getting "Secure Connection Failed". (2020-09-08)](https://rewindex.com/company/canva/incidents/tlcq1gf4t6tr)`


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Canonical: https://rewindex.com/company/canva/incidents/tlcq1gf4t6tr · Markdown: https://rewindex.com/company/canva/incidents/tlcq1gf4t6tr.md · JSON: https://rewindex.com/api/v1/companies/canva/incidents/tlcq1gf4t6tr · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:00:12.810Z