# Canva: Unable to access Canva. Users are getting an "error 500"

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2021-08-12 04:09 UTC · Resolved: 2021-08-12 04:24 UTC · Duration: 15 min
- Updates: 1
- [Vendor status page: https://www.canvastatus.com/incidents/tkfdb01h1f49](https://www.canvastatus.com/incidents/tkfdb01h1f49)
- [Company: Canva](https://rewindex.com/company/canva.md)

## Timeline of updates

- **resolved** 2021-08-12 04:24 UTC: This incident has been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


---
Canonical: https://rewindex.com/company/canva/incidents/tkfdb01h1f49 · Markdown: https://rewindex.com/company/canva/incidents/tkfdb01h1f49.md · JSON: https://rewindex.com/api/v1/companies/canva/incidents/tkfdb01h1f49 · Generated 2026-10-18T12:19:45.552Z