# Canva: Some users are unable to see the "Download" button

- Impact (vendor’s label): major
- Status: resolved
- Started: 2024-11-28 06:48 UTC · Resolved: 2024-11-28 07:35 UTC · Duration: 47 min
- Updates: 1
- [Vendor status page: https://www.canvastatus.com/incidents/sryz8xlqgdst](https://www.canvastatus.com/incidents/sryz8xlqgdst)
- [Company: Canva](https://rewindex.com/company/canva.md)

## Timeline of updates

- **resolved** 2024-11-28 07:35 UTC: - This incident is now resolved. Thank you for your patience and understanding.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/canva/incidents/sryz8xlqgdst · Markdown: https://rewindex.com/company/canva/incidents/sryz8xlqgdst.md · JSON: https://rewindex.com/api/v1/companies/canva/incidents/sryz8xlqgdst · Generated 2026-10-18T10:42:23.753Z