# Canva: Users unable to access Canva.com, getting 500 error.

> Canva status incident “Users unable to access Canva.com, getting 500 error.” on 2021-02-16: impact none (vendor’s label), 3.3 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/canva/incidents/rqlcl85z7lfy
Last updated: 2021-02-16T05:01:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2021-02-16 01:44 UTC · Resolved: 2021-02-16 05:01 UTC · Duration: 3.3 h
- Updates: 1
- [Vendor status page: https://www.canvastatus.com/incidents/rqlcl85z7lfy](https://www.canvastatus.com/incidents/rqlcl85z7lfy)
- [Company: Canva](https://rewindex.com/company/canva.md)

## Timeline of updates

- **resolved** 2021-02-16 05:01 UTC: We're glad to let you know that this incident has been resolved. We hope everything is back to normal for you.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Canva, started 2021-02-16 01:44 UTC, resolved after 3.3 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/canva/incidents/rqlcl85z7lfy
- Citation: Canva, “Users unable to access Canva.com, getting 500 error.” (2021-02-16 01:44 UTC). Archived by Rewindex: https://rewindex.com/company/canva/incidents/rqlcl85z7lfy (CC BY 4.0).
- Markdown link: `[Canva: Users unable to access Canva.com, getting 500 error. (2021-02-16)](https://rewindex.com/company/canva/incidents/rqlcl85z7lfy)`


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Canonical: https://rewindex.com/company/canva/incidents/rqlcl85z7lfy · Markdown: https://rewindex.com/company/canva/incidents/rqlcl85z7lfy.md · JSON: https://rewindex.com/api/v1/companies/canva/incidents/rqlcl85z7lfy · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T15:19:03.716Z