# Canva: Some users may encounter issues loading Canva.

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2026-03-22 21:57 UTC · Resolved: 2026-03-22 23:09 UTC · Duration: 1.2 h
- Updates: 3
- [Vendor status page: https://stspg.io/8ksw69tzyx28](https://stspg.io/8ksw69tzyx28)
- [Company: Canva](https://rewindex.com/company/canva.md)

## Summary

Some users had trouble loading Canva, and opening designs could return a 503 error; Canva rated the impact critical. The incident ran from 2026-03-22 21:57 UTC to 2026-03-22 23:09 UTC, lasting 1 h 11 min. Canva reported applying a fix at 22:44 UTC and later confirmed resolution. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2026-03-22 21:57 UTC: Users may have issues loading Canva. Opening designs may yield a 503 error. We are currently investigating the issue and will keep you updated.
- **monitoring** 2026-03-22 22:44 UTC: We’ve applied a fix for this issue and are currently monitoring to make sure everything is working as expected. We’ll continue to keep a close eye on things and share any updates if needed.
- **resolved** 2026-03-22 23:09 UTC: This incident is now resolved. Thank you for your patience and understanding.

## Rewindex changes for this incident

- 2026-03-22 21:57 UTC: [Critical incident: Some users may encounter issues loading Canva.](https://rewindex.com/change/i1813098b491659.md)


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Canonical: https://rewindex.com/company/canva/incidents/qxg7lj2y280k · Markdown: https://rewindex.com/company/canva/incidents/qxg7lj2y280k.md · JSON: https://rewindex.com/api/v1/companies/canva/incidents/qxg7lj2y280k · Generated 2026-10-18T09:40:59.397Z