# Canva: Users may experience errors uploading media

- Impact (vendor’s label): major
- Status: resolved
- Started: 2026-07-02 09:10 UTC · Resolved: 2026-07-02 11:00 UTC · Duration: 1.8 h
- Updates: 3 · Affected components: Media uploads
- [Vendor status page: https://stspg.io/0rz1trgxtt0d](https://stspg.io/0rz1trgxtt0d)
- [Company: Canva](https://rewindex.com/company/canva.md)

## Summary

Canva reported a major incident causing errors when uploading media to designs. It started at 2026-07-02 09:10 UTC and was resolved at 2026-07-02 11:00 UTC, lasting 1 h 50 min; no cause or fix was stated. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2026-07-02 09:10 UTC: Users may experience errors uploading media to their Canva design
- **investigating** 2026-07-02 09:12 UTC: We are continuing to investigate this issue.
- **resolved** 2026-07-02 11:00 UTC: This incident is now resolved. Thank you for your patience and understanding.

## Rewindex changes for this incident

- 2026-07-02 09:10 UTC: [Major incident: Users may experience errors uploading media](https://rewindex.com/change/ib9e6f6cf8eb0ee.md)


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Canonical: https://rewindex.com/company/canva/incidents/qdtrk6b6jwqv · Markdown: https://rewindex.com/company/canva/incidents/qdtrk6b6jwqv.md · JSON: https://rewindex.com/api/v1/companies/canva/incidents/qdtrk6b6jwqv · Generated 2026-10-18T10:33:47.891Z