# Canva: Downloading design causes "Something went wrong" error

> Canva status incident “Downloading design causes "Something went wrong" error” on 2020-04-21: impact none (vendor’s label), 32 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/canva/incidents/qdfjv40tz2f9
Last updated: 2020-04-21T02:07:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2020-04-21 01:35 UTC · Resolved: 2020-04-21 02:07 UTC · Duration: 32 min
- Updates: 1
- [Vendor status page: https://www.canvastatus.com/incidents/qdfjv40tz2f9](https://www.canvastatus.com/incidents/qdfjv40tz2f9)
- [Company: Canva](https://rewindex.com/company/canva.md)

## Timeline of updates

- **resolved** 2020-04-21 02:07 UTC: Hi there, sorry for the hiccups. Canva is now back up and running. Please refresh your browsers and try again. Happy designing!

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Canva, started 2020-04-21 01:35 UTC, resolved after 32 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/canva/incidents/qdfjv40tz2f9
- Citation: Canva, “Downloading design causes "Something went wrong" error” (2020-04-21 01:35 UTC). Archived by Rewindex: https://rewindex.com/company/canva/incidents/qdfjv40tz2f9 (CC BY 4.0).
- Markdown link: `[Canva: Downloading design causes "Something went wrong" error (2020-04-21)](https://rewindex.com/company/canva/incidents/qdfjv40tz2f9)`


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Canonical: https://rewindex.com/company/canva/incidents/qdfjv40tz2f9 · Markdown: https://rewindex.com/company/canva/incidents/qdfjv40tz2f9.md · JSON: https://rewindex.com/api/v1/companies/canva/incidents/qdfjv40tz2f9 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:05:42.123Z