# Canva: Video inside a frame looks detached or cut off when downloaded

> Canva status incident “Video inside a frame looks detached or cut off when downloaded” on 2023-09-14: impact minor (vendor’s label), 5.2 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/canva/incidents/p6srd29bvtsn
Last updated: 2023-09-14T05:34:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2023-09-14 00:22 UTC · Resolved: 2023-09-14 05:34 UTC · Duration: 5.2 h
- Updates: 1
- [Vendor status page: https://www.canvastatus.com/incidents/p6srd29bvtsn](https://www.canvastatus.com/incidents/p6srd29bvtsn)
- [Company: Canva](https://rewindex.com/company/canva.md)

## Timeline of updates

- **resolved** 2023-09-14 05:34 UTC: This incident has been resolved

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Canva, started 2023-09-14 00:22 UTC, resolved after 5.2 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/canva/incidents/p6srd29bvtsn
- Citation: Canva, “Video inside a frame looks detached or cut off when downloaded” (2023-09-14 00:22 UTC). Archived by Rewindex: https://rewindex.com/company/canva/incidents/p6srd29bvtsn (CC BY 4.0).
- Markdown link: `[Canva: Video inside a frame looks detached or cut off when downloaded (2023-09-14)](https://rewindex.com/company/canva/incidents/p6srd29bvtsn)`


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Canonical: https://rewindex.com/company/canva/incidents/p6srd29bvtsn · Markdown: https://rewindex.com/company/canva/incidents/p6srd29bvtsn.md · JSON: https://rewindex.com/api/v1/companies/canva/incidents/p6srd29bvtsn · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T16:39:42.687Z