# Canva: Users on BT Internet service provider experience issues when accessing Canva

> Canva status incident “Users on BT Internet service provider experience issues when accessing Canva” on 2020-05-12: impact minor (vendor’s label), 3 d, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/canva/incidents/nmz4x6bk26yc
Last updated: 2020-05-16T01:58:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2020-05-12 16:32 UTC · Resolved: 2020-05-16 01:58 UTC · Duration: 3 d
- Updates: 1
- [Vendor status page: https://www.canvastatus.com/incidents/nmz4x6bk26yc](https://www.canvastatus.com/incidents/nmz4x6bk26yc)
- [Company: Canva](https://rewindex.com/company/canva.md)

## Timeline of updates

- **resolved** 2020-05-16 01:58 UTC: We're glad to let you know that the issue when accessing Canva for users with BT internet service provider has been resolved. Thank you for your patience!

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Canva, started 2020-05-12 16:32 UTC, resolved after 3 d, 1 update(s).

- Canonical URL: https://rewindex.com/company/canva/incidents/nmz4x6bk26yc
- Citation: Canva, “Users on BT Internet service provider experience issues when accessing Canva” (2020-05-12 16:32 UTC). Archived by Rewindex: https://rewindex.com/company/canva/incidents/nmz4x6bk26yc (CC BY 4.0).
- Markdown link: `[Canva: Users on BT Internet service provider experience issues when accessing Canva (2020-05-12)](https://rewindex.com/company/canva/incidents/nmz4x6bk26yc)`


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Canonical: https://rewindex.com/company/canva/incidents/nmz4x6bk26yc · Markdown: https://rewindex.com/company/canva/incidents/nmz4x6bk26yc.md · JSON: https://rewindex.com/api/v1/companies/canva/incidents/nmz4x6bk26yc · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T15:22:13.916Z