# Canva: Subset of users are unable to use background remover

> Canva status incident “Subset of users are unable to use background remover” on 2020-06-09: impact none (vendor’s label), 1.3 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/canva/incidents/mqwhf67wy4gc
Last updated: 2020-06-09T22:10:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2020-06-09 20:55 UTC · Resolved: 2020-06-09 22:10 UTC · Duration: 1.3 h
- Updates: 1
- [Vendor status page: https://www.canvastatus.com/incidents/mqwhf67wy4gc](https://www.canvastatus.com/incidents/mqwhf67wy4gc)
- [Company: Canva](https://rewindex.com/company/canva.md)

## Timeline of updates

- **resolved** 2020-06-09 22:10 UTC: We have verified that the issue is resolved. Thanks for your patience.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Canva, started 2020-06-09 20:55 UTC, resolved after 1.3 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/canva/incidents/mqwhf67wy4gc
- Citation: Canva, “Subset of users are unable to use background remover” (2020-06-09 20:55 UTC). Archived by Rewindex: https://rewindex.com/company/canva/incidents/mqwhf67wy4gc (CC BY 4.0).
- Markdown link: `[Canva: Subset of users are unable to use background remover (2020-06-09)](https://rewindex.com/company/canva/incidents/mqwhf67wy4gc)`


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Canonical: https://rewindex.com/company/canva/incidents/mqwhf67wy4gc · Markdown: https://rewindex.com/company/canva/incidents/mqwhf67wy4gc.md · JSON: https://rewindex.com/api/v1/companies/canva/incidents/mqwhf67wy4gc · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:46:05.221Z