# Canva: Canva Pro users are unable to generate videos using Canva AI.

- Impact (vendor’s label): major
- Status: resolved
- Started: 2025-06-29 05:33 UTC · Resolved: 2025-06-29 06:26 UTC · Duration: 53 min
- Updates: 1
- [Vendor status page: https://www.canvastatus.com/incidents/jz7dnzgs5kx9](https://www.canvastatus.com/incidents/jz7dnzgs5kx9)
- [Company: Canva](https://rewindex.com/company/canva.md)

## Timeline of updates

- **resolved** 2025-06-29 06:26 UTC: This incident is now resolved. Thank you for your patience and understanding.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/canva/incidents/jz7dnzgs5kx9 · Markdown: https://rewindex.com/company/canva/incidents/jz7dnzgs5kx9.md · JSON: https://rewindex.com/api/v1/companies/canva/incidents/jz7dnzgs5kx9 · Generated 2026-10-18T09:43:35.863Z