# Canva: Some users may experience errors while accessing Canva Design Agent

- Impact (vendor’s label): major
- Status: resolved
- Started: 2026-06-22 04:16 UTC · Resolved: 2026-06-22 07:28 UTC · Duration: 3.2 h
- Updates: 2
- [Vendor status page: https://stspg.io/34xsdvbprxvj](https://stspg.io/34xsdvbprxvj)
- [Company: Canva](https://rewindex.com/company/canva.md)

## Summary

Some users experienced errors accessing Canva Design Agent in a major-impact incident from 2026-06-22 04:16 UTC to 2026-06-22 07:28 UTC, lasting 3 h 12 min. Canva reported identifying the issue and implementing a fix, then marked the incident resolved. _(machine-written, sol)_
## Timeline of updates

- **identified** 2026-06-22 04:16 UTC: The issue has been identified and a fix is being implemented.
- **resolved** 2026-06-22 07:28 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2026-06-22 04:16 UTC: [Major incident: Some users may experience errors while accessing Canva Design Agent](https://rewindex.com/change/idfdbbcc74475b9.md)


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Canonical: https://rewindex.com/company/canva/incidents/jr6qvzfw8h1f · Markdown: https://rewindex.com/company/canva/incidents/jr6qvzfw8h1f.md · JSON: https://rewindex.com/api/v1/companies/canva/incidents/jr6qvzfw8h1f · Generated 2026-10-18T09:52:16.155Z