# Canva: Application is not responding

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2016-01-18 06:36 UTC · Resolved: 2016-01-18 07:41 UTC · Duration: 1.1 h
- Updates: 1
- [Vendor status page: https://www.canvastatus.com/incidents/hkdblchfldlm](https://www.canvastatus.com/incidents/hkdblchfldlm)
- [Company: Canva](https://rewindex.com/company/canva.md)

## Timeline of updates

- **resolved** 2016-01-18 07:41 UTC: The rollback failed, due to what appears to be a spontaneous authentication failure in Cassandra. We've mitigated the failure while we investigate further. All components are now operational again.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/canva/incidents/hkdblchfldlm · Markdown: https://rewindex.com/company/canva/incidents/hkdblchfldlm.md · JSON: https://rewindex.com/api/v1/companies/canva/incidents/hkdblchfldlm · Generated 2026-10-18T09:36:25.627Z