# Canva: Connect API

- Impact (vendor’s label): major
- Status: resolved
- Started: 2025-11-22 10:18 UTC · Resolved: 2025-11-22 10:49 UTC · Duration: 31 min
- Updates: 3 · Affected components: Connect API
- [Vendor status page: https://stspg.io/yc40b84b9dbj](https://stspg.io/yc40b84b9dbj)
- [Company: Canva](https://rewindex.com/company/canva.md)

## Summary

Canva reported a major Connect API outage starting 2025-11-22 10:18 UTC, with users experiencing issues using the API. A fix was in place by 2025-11-22 10:43 UTC, and the incident was resolved at 2025-11-22 10:49 UTC after 31 min. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2025-11-22 10:18 UTC: Users are experiencing issues using Canva Connect API
- **monitoring** 2025-11-22 10:43 UTC: The fix has been put in place and we are monitoring the issue
- **resolved** 2025-11-22 10:49 UTC: The issue is now resolved.

## Rewindex changes for this incident

- 2025-11-22 10:18 UTC: [Major incident: Connect API](https://rewindex.com/change/ia93cef0470ebb0.md)


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Canonical: https://rewindex.com/company/canva/incidents/h5xltxlhs9c9 · Markdown: https://rewindex.com/company/canva/incidents/h5xltxlhs9c9.md · JSON: https://rewindex.com/api/v1/companies/canva/incidents/h5xltxlhs9c9 · Generated 2026-10-18T11:32:16.991Z