# Canva: Users unable to search and access templates

> Canva status incident “Users unable to search and access templates” on 2020-04-21: impact none (vendor’s label), 2.8 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/canva/incidents/glwkd80r10kk
Last updated: 2020-04-21T18:53:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2020-04-21 16:08 UTC · Resolved: 2020-04-21 18:53 UTC · Duration: 2.8 h
- Updates: 1
- [Vendor status page: https://www.canvastatus.com/incidents/glwkd80r10kk](https://www.canvastatus.com/incidents/glwkd80r10kk)
- [Company: Canva](https://rewindex.com/company/canva.md)

## Timeline of updates

- **resolved** 2020-04-21 18:53 UTC: The fix has been rolled out, and we have verified that the issue is resolved. Thanks for your patience!

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Canva, started 2020-04-21 16:08 UTC, resolved after 2.8 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/canva/incidents/glwkd80r10kk
- Citation: Canva, “Users unable to search and access templates” (2020-04-21 16:08 UTC). Archived by Rewindex: https://rewindex.com/company/canva/incidents/glwkd80r10kk (CC BY 4.0).
- Markdown link: `[Canva: Users unable to search and access templates (2020-04-21)](https://rewindex.com/company/canva/incidents/glwkd80r10kk)`


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Canonical: https://rewindex.com/company/canva/incidents/glwkd80r10kk · Markdown: https://rewindex.com/company/canva/incidents/glwkd80r10kk.md · JSON: https://rewindex.com/api/v1/companies/canva/incidents/glwkd80r10kk · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:57:23.476Z