# Canva: Some users in Australia and New Zealand may experience slower load times when using Canva

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-07-02 00:44 UTC · Resolved: 2026-07-02 06:44 UTC · Duration: 6.0 h
- Updates: 6
- [Vendor status page: https://stspg.io/w3h0fd01glgv](https://stspg.io/w3h0fd01glgv)
- [Company: Canva](https://rewindex.com/company/canva.md)

## Timeline of updates

- **investigating** 2026-07-02 00:44 UTC: We are currently investigating this issue.
- **identified** 2026-07-02 00:47 UTC: The issue has been identified and a fix is being implemented.
- **monitoring** 2026-07-02 01:54 UTC: A fix has been implemented and we are monitoring the results.
- **identified** 2026-07-02 02:21 UTC: The issue has been identified and a fix is being implemented.
- **monitoring** 2026-07-02 04:19 UTC: A fix has been implemented and we are monitoring the results.
- **resolved** 2026-07-02 06:44 UTC: This incident has been resolved.


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Canonical: https://rewindex.com/company/canva/incidents/gfksc2g0t1fq · Markdown: https://rewindex.com/company/canva/incidents/gfksc2g0t1fq.md · JSON: https://rewindex.com/api/v1/companies/canva/incidents/gfksc2g0t1fq · Generated 2026-10-18T12:30:45.771Z