# Canva: Some users might not be able to access Canva

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2025-10-14 14:43 UTC · Resolved: 2025-10-14 15:30 UTC · Duration: 47 min
- Updates: 3
- [Vendor status page: https://stspg.io/gb42lmft46cj](https://stspg.io/gb42lmft46cj)
- [Company: Canva](https://rewindex.com/company/canva.md)

## Summary

Some users might not have been able to access Canva during a critical-impact outage starting 2025-10-14 14:43 UTC and lasting 46 min. Canva implemented a fix by 2025-10-14 15:21 UTC and marked the incident resolved at 2025-10-14 15:30 UTC; no cause was stated. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2025-10-14 14:43 UTC: We are currently investigating this issue.
- **monitoring** 2025-10-14 15:21 UTC: A fix has been implemented and we are monitoring the results.
- **resolved** 2025-10-14 15:30 UTC: This incident is now resolved. Thank you for your patience and understanding

## Rewindex changes for this incident

- 2025-10-14 14:43 UTC: [Critical incident: Some users might not be able to access Canva](https://rewindex.com/change/i22f39c756d24c4.md)


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Canonical: https://rewindex.com/company/canva/incidents/g5wsx7smmhh4 · Markdown: https://rewindex.com/company/canva/incidents/g5wsx7smmhh4.md · JSON: https://rewindex.com/api/v1/companies/canva/incidents/g5wsx7smmhh4 · Generated 2026-10-18T11:29:23.440Z