# Canva: Can't access Canva. Getting error 500

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2019-08-07 02:07 UTC · Resolved: 2019-08-07 05:12 UTC · Duration: 3.1 h
- Updates: 1
- [Vendor status page: https://www.canvastatus.com/incidents/g3cf583sd35w](https://www.canvastatus.com/incidents/g3cf583sd35w)
- [Company: Canva](https://rewindex.com/company/canva.md)

## Timeline of updates

- **resolved** 2019-08-07 05:12 UTC: Hello. We're now up and running again. Please try to log out and log back in and let us know how it will go. Thank you for your patience.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/canva/incidents/g3cf583sd35w · Markdown: https://rewindex.com/company/canva/incidents/g3cf583sd35w.md · JSON: https://rewindex.com/api/v1/companies/canva/incidents/g3cf583sd35w · Generated 2026-10-18T09:36:57.118Z